Last Updated: 20 September 2023
1. Information We Collect
a. Information You Provide: When you use SVR Cabs services, we may collect personal information such as your name, contact details (phone number, email address), payment information, and any other information you voluntarily provide when booking a ride or contacting our customer support.
b. Location Information: We may collect your device’s GPS information to provide you with location-based services, such as determining your pickup and drop-off locations.
c. Usage Information: We may collect information about your interactions with our website, app, or services, such as the pages you visit, the features you use, and your preferences.
d. Device Information: We may collect information about the device you use to access our services, including device type, operating system, and browser type.
2. How We Use Your Information
We use your personal information for the following purposes:
a. Providing Services: To provide and maintain our car and cab services, process bookings, and offer customer support.
b. Improving Services: To enhance and personalize your experience, develop new features, and conduct analytics to improve our services.
c. Communication: To send you important updates, service-related announcements, and promotional materials.
d. Payment Processing: To process payments and prevent fraudulent transactions.
e. Legal Compliance: To comply with legal requirements and protect our rights and the safety of our users.
3. Sharing Your Information
We may share your personal information with:
a. Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and technology partners.
b. Business Partners: Trusted partners who may offer services or promotions in conjunction with SVR Cabs.
c. Legal Obligations: When required by law or to protect our legal rights and interests.
4. Your Choices
a. Access and Correction: You can access and update your personal information in your SVR Cabs account settings.
b. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
c. Location Data: You can control the collection of location data through your device settings.
We take security seriously and use industry-standard measures to protect your personal information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
8. Contact Us